Terms of service

Welcome to Aurnesta. By accessing or using our website, you agree to the following Terms of Service.

Products

Aurnesta offers furniture and home products through its online store.

We make reasonable efforts to display product images, colours, dimensions, materials, and descriptions accurately. However, natural materials such as wood may have variations in grain, texture, tone, and finish. These variations are part of the natural character of the material and should not necessarily be considered defects.

Product Availability

Product availability may change without notice. We reserve the right to limit quantities or discontinue products where necessary.

Pricing

All product prices displayed on the website are subject to change without prior notice.

We reserve the right to correct pricing, product descriptions, or other information in the event of an accidental error.

Orders

After placing an order, you will receive an order confirmation.

An order may be cancelled by Aurnesta in exceptional circumstances, including product availability issues, pricing errors, payment issues, or suspected fraudulent activity.

Payments

Customers are responsible for providing accurate payment and billing information.

Orders will be processed after successful payment confirmation, where applicable.

Shipping

Delivery timelines may vary depending on product availability, destination, logistics conditions, and other circumstances.

For detailed information, please refer to our Shipping Policy.

Returns & Exchanges

Returns and exchanges are governed by our Return & Refund Policy.

Aurnesta provides exchanges specifically for products confirmed to be damaged or defective due to an issue attributable to Aurnesta.

Intellectual Property

All website content, including photographs, graphics, logos, product descriptions, designs, text, and branding, belongs to or is licensed to Aurnesta unless otherwise stated.

This content may not be copied, reproduced, modified, or commercially used without prior written permission.

Limitation of Liability

Aurnesta will not be responsible for damage resulting from improper use, installation, handling, modification, negligence, or failure to follow applicable product-care instructions.

Changes to Terms

Aurnesta reserves the right to update these Terms of Service from time to time.